Resources, Tips and Knowledge

Chapter 1: What Network Documentation Is (& Why You Should Give a Bleep About It)

How Network Documentation Solves Your Pain

Discerning what pain points network documentation can solve for your organization will help you determine not only what kind of network documentation you need…but if you even need it in the first place. If any of the scenarios below sound familiar, you’ve probably got some pain that network documentation can solve:

  • “We have, or could have, compliance and security concerns”

    As we said earlier, compliance and security protocols can come with hefty price tags — both from fines and loss of reputation. If you have compliance and security concerns, you’ve got some pain that network documentation can help you solve.
  • “We’re struggling to plan out changes properly because we’re lacking critical network information. It’s impacting how long it takes to get things dones and hurts our budget.”

    Good network documentation helps you keep your network information current without all the heavy lifting and manual data entry. When it’s time to plan out changes, good network documentation gives you easily digestible and reliable information that makes planning a breeze.
  • “We actually do document, but it takes us forever. We have a mess of Visio and spreadsheets and it’s a time drain.”

    Good network documentation software replaces the manual work with a few clicks of the button. Click, connect, discover, view network, fix issue…and go home on time!
  • “Without network documentation, we’re lost. It takes us forever to fix problems…it’s a disaster — we have no choice but to try and document.”

    Prolonged troubleshooting times leads to unhappy customers and unhappy staff. Good network documentation helps you fix that.
  • We’re wasting time and money because we don’t where things are when something goes wrong. We send people into the field with bad information — it’s costing us bigly.”

    Good network documentation gives you exact, and current, maps and diagrams that pinpoints issues. Not only do you know exactly where something is, and what else is impacted, but you can see the exact device information, cabling, and so on that you may need before you go out into the field.